CULTURE
Our culture focuses not on what we do, but on how we do it. If we focus on the how, the future that we wish to attain will follow.
We have a culture of Complete Performance; a commitment to the highest standards in every aspect of the way we do business. This is guided through four embodying elements: Customer Focus, Financial Performance, Program Execution and Responsible Behavior.
CORE VALUES
Our core values define our culture and the way in which we conduct business. They form the basis of our conduct and govern our decisions. At ERSA Group, how we behave is as important as the results we achieve. An underlying principal of our conduct is our commitment to uphold the highest ethical standards in ourselves and those around us.
Integrity
Ethics and Integrity are integral to working at ERSA Group. We demand the highest ethical standards from ourselves and our colleagues. Refusing to compromise on matters of principle, and consistently demonstrating honesty and moral courage, allow us to act with implicit confidence in our fellow employees.
Accountability
We are accountable for everything we do, or fail to do. We take ownership of our actions and make a positive commitment to avoid ethical lapses. Intent, Words, Actions and Results are Interconnected. Our accountability is key to the success of ERSA Group and our customers.
Trust
We begin with the assumption that everyone is doing his or her best and is doing the right thing. Openness, fairness and honesty in our interactions lead to our collective success. Mutual trust is earned through developing personal relationships and demonstrated behavior, and together we earn the trust of our customers and partners.
Respect
ERSA's culture is built upon the strengths, initiative, and dedication of our people. We treat people with Respect, Courtesy, Honesty and Fairness. We value diversity, including skills, experiences and perspectives. The attributes that make each individual unique are respected.
Responsibility
Our work makes a difference and deserves our very best efforts. We accept our professional responsibility to uphold the highest standards, commitments are taken seriously. We meet or surpass our obligations to stakeholders. We take initiative in meeting challenges and take pride in our accomplishments.
Our culture focuses not on what we do, but on how we do it. If we focus on the how, the future that we wish to attain will follow.
We have a culture of Complete Performance; a commitment to the highest standards in every aspect of the way we do business. This is guided through four embodying elements: Customer Focus, Financial Performance, Program Execution and Responsible Behavior.
CORE VALUES
Our core values define our culture and the way in which we conduct business. They form the basis of our conduct and govern our decisions. At ERSA Group, how we behave is as important as the results we achieve. An underlying principal of our conduct is our commitment to uphold the highest ethical standards in ourselves and those around us.
Integrity
Ethics and Integrity are integral to working at ERSA Group. We demand the highest ethical standards from ourselves and our colleagues. Refusing to compromise on matters of principle, and consistently demonstrating honesty and moral courage, allow us to act with implicit confidence in our fellow employees.
Accountability
We are accountable for everything we do, or fail to do. We take ownership of our actions and make a positive commitment to avoid ethical lapses. Intent, Words, Actions and Results are Interconnected. Our accountability is key to the success of ERSA Group and our customers.
Trust
We begin with the assumption that everyone is doing his or her best and is doing the right thing. Openness, fairness and honesty in our interactions lead to our collective success. Mutual trust is earned through developing personal relationships and demonstrated behavior, and together we earn the trust of our customers and partners.
Respect
ERSA's culture is built upon the strengths, initiative, and dedication of our people. We treat people with Respect, Courtesy, Honesty and Fairness. We value diversity, including skills, experiences and perspectives. The attributes that make each individual unique are respected.
Responsibility
Our work makes a difference and deserves our very best efforts. We accept our professional responsibility to uphold the highest standards, commitments are taken seriously. We meet or surpass our obligations to stakeholders. We take initiative in meeting challenges and take pride in our accomplishments.